We’re very confident that our subscription model allows you to secure a wide selection of travel products at the lowest prices possible. This is backed up by our Price Guarantee and our terms and conditions are set out below.
Should you find the same travel product priced lower within 3 days of booking with Ultimate Travel Club, you will be reimbursed the price difference in travel credits. You will need to provide proof of the lower price – either a quotation or screenshot taken from the other provider’s website showing clearly the dates, product/service and price quoted and send this to firstname.lastname@example.org.
To qualify for our best-price guarantee the competitor’s rate must:
- Be quoted in the travel suppliers’ local currency, including fees and taxes. The rate must exclude any card fees and must not have been calculated using a currency converter.
- Apply to the same product, dates, room type, number of guests and inclusions.
- Be subject to the same booking and cancellation policies.
The following do not qualify for our best-price guarantee:
- Prices within a three per cent fluctuation of the total cost on the Ultimate Travel Club site, due to exchange rate fluctuations.
- Services booked through unauthorised travel agents or bought through a resale site (for example, eBay), or promotional rates offered through a third party.
- Cancelled bookings.
- Special rates as part of a package.
- Rates quoted on websites that can’t confirm the booking and accept payments (for example, websites that link to a third party’s website).
- Specially negotiated rates, such as travel agent, staff, corporate or membership rates, rates that are only available to subscribers to or members of a website, or any other rate that is not available to the general public.
- Redemption-programme bookings or bookings made using vouchers or coupons.
- Lower rates resulting from a supplier error.
- Rates that Ultimate Travel Club is unable to verify using reasonable means.