1.      Acceptance of Terms and Conditions

1.1.      These terms and conditions incorporate Ultimate Travel Club’s Privacy Policy, which can be accessed through our mobile apps and websites.

1.2.    The agreement between us is only formed when you accept the terms and conditions, of the product or service being provided to you.

1.3.    By accepting these terms and conditions you are agreeing to go ahead with the service.

1.4.    We will commence provision of the membership, product* or service* to you immediately upon commencement of your subscription (*digital provision)

1.5.    These terms contain important information about your membership, product, or service.

1.6.    By accepting these terms and conditions you legally warrant that you can enter into a binding contract and you are at least 16 years old.

2.     Membership term

2.1.    Your membership will run for the duration agreed (normally 12 months)

2.2.   Membership reminders will be issued for annual renewing products (only) to the email address registered to your account.

2.3.   It is your responsibility to advise us of a new email address so we can keep your details up to date.

2.4.   You can find your renewal/expiry date of your membership in the account section of your online clubhouse.

2.5.   Your membership will not automatically, and will be re-invited to join before the term of your membership expires. 

3.     Billing and Payments

3.1.    Payments will be made by salary deduction via your employer

3.5.   Pro-rata charges may apply if you upgrade or cancel before your next payment (monthly or annual) is due.

3.6.  Prices include VAT.

3.7.   Refunds or credits are not provided if you cancel your membership within the current term.

4.    Your Rights

4.1.    Under the Consumer Cancellation Regulations you are entitled to a ‘cooling off period’ and have 14 days from the day you agree to these terms to cancel your subscription. Your service is provided from the time of subscription via our mobile apps. If you cancel within the cooling off period, you will be entitled to a refund of your subscription fee. However, we do have the right to charge you for any services consumed by you during that 14-day period.

4.2.   You can cancel at any time during any free trial periods without incurring any charges.

4.3.   Any statutory cooling off period (14-day) does not apply to subsequent renewals.

4.4.  You can cancel your subscription at any point before the end of your current membership term but the cancellation will only take effect at the end of that current term.

You will still be able to use your membership until then.

5.     Terms of Use

5.1.    You will be able to access our clubhouse typially within 48 hours of registering

5.2.   Offers advertised via our service may not be available for use in conjunction with any other offers at participating venues or service providers.

5.3.  No Membership should be transferred to anyone else.

 

6.    Legal & notices

6.1.    Our liability

6.1.1.   Nothing in this agreement excludes or limits our liability for:

6.1.1.1.    Death or personal injury caused by our negligence.

6.1.1.2.   Fraud or fraudulent misrepresentation.

6.1.1.3.   Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

6.1.2. We accept no liability for the availability of hotels and other travel services.

6.1.3. We do not give any warranty in respect of any goods or services provided by third parties which are accessed through, or displayed on, our site other than our own services.

6.1.4. We accept no liability for the availability of participating hotels including any lack of availability resulting from events outside our reasonable control, for example Covid-related lockdowns or changes to venue operating models due to Covid restrictions.

6.2.  Written communication

6.2.1. Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We may contact you by e- mail, push notification or provide you with information by posting notices on our website(s). For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

6.3.  Notices

6.3.1. All notices given by you to us must be via letter to utc.travel ltd, West Bush House Hailey Lane, Hailey, Hertford, England, SG13 7NY. We may give notice to you at either the e-mail or postal address you provide to us when registering with us, or in any of the ways specified in clause 6.2 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

6.4.   Waiver

6.4.1. Failure by us to enforce any of these terms and conditions will not prevent us from subsequently relying on, or enforcing, them.

6.5.  Severability

6.5.1. If any court or competent authority decides that any of the provisions of these terms and conditions are invalid, unlawful, or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

6.6.  Third party rights

6.6.1. A person who is not party to these terms and conditions shall not have any rights under or in connection with it under the Contracts (Rights of Third Parties) Act 1999.

6.7.   Entire agreement

6.7.1. These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these terms and conditions. Nothing in this clause limits or excludes any liability for fraud.

6.8.  Law and jurisdiction

6.8.1. This agreement shall be interpreted in accordance with the law applicable in the geographical area in which you live and shall be subject to the jurisdiction of the courts in that area.

7.     Information about us

The products and services are operated by utc.travel ltd, West Bush House Hailey Lane, Hailey, Hertford, England, SG13 7NY.